Job Title: Senior Business Analyst – CRM Dynamics 365

Location: Leicester (Hybrid)
Type: Permanent, Full-Time

We are looking for a skilled and experienced Senior Business Analyst to join a rapidly growing organisation.

You will partner with business stakeholders to drive CRM & Process Improvement across the organisation

You will be working to help improve costing, planning and forecasting processes along with driving process improvement.

You will be responsible for :

• Reviewing and enhancing processes.
• Systems analysis, delivery and documentation.
• Requirements gathering, process mapping and functional specifications.
• Testing and rollout.
• You will also be responsible for driving change and automation of key processes.

Key Skills and Experience you must have:

• Extensive experience as a Senior Business Analyst.
• Requirements gathering experience along with dealing with senior stakeholders.
• Experience with Microsoft Dynamics (D365).
• B2B Processes and CRM.
• Ability to translate business needs into clear system and process improvements.
• Costing, estimating and pricing processes.
• Experience working with senior stakeholders.

You must be a team player with the ability to work in a collaborative environment.

If the role is of interest please get across your CV.